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Order processing and preparation for shipment

After placing the order and payment, you will receive an automated order confirmation by e-mail. This email may end up in your spam folder, so keep an eye on that as well.

Order processing time is 3 days. Processing includes 3D printing the product, post-processing and packaging for shipping. However, if the product is larger or you have ordered more than one product, the processing time can be from 3-7 days.

Delivery times
The delivery time in Latvia is from 1-3 days, while outside of Latvia, the delivery time is different in each country. In Europe, the average delivery time is from 3-10 days, in the US 10-14 days and everywhere else from 14-20 days. During busy periods, delivery times may temporarily increase to 2 weeks, you will always be notified of this. SIA Kalashnikov 3D cannot guarantee the delivery time, as it is beyond our control.

Delivery services

We cooperate with SJSC “Latvijas Pasts”, which will then deliver the parcels to your country's couriers. As an example, in the US it will be USPS, in Europe it will be DHL accordingly. Parcels are always sent with a tracking code, which can be tracked either on the Latvia Post page or on the tracking page of your country's delivery service.

Receiving the parcel
Your order will be delivered to your door and the package will be delivered to you. Therefore, it is important to provide a phone number when ordering so that the courier can contact you. In cases where it is more convenient for you to receive the package at the post office for some reason, please contact us so that we can arrange the delivery in the appropriate way.

Packaging material
All items are carefully packed to minimize the risk of damage. Products consisting of delicate parts are always packed in bubble wrap and shipped in cardboard boxes. Smaller and more durable products are sent in a padded envelope.

For all our packs we use what we have on hand for stuffing, most of which are materials we have received from suppliers and packs sent to us. We always choose the most environmentally friendly packaging, such as recycled bubble wrap. We do this to reduce environmental pollution.

Shipping Cost

The delivery fee is calculated after placing the order. Delivery costs start from 2.50 EUR within the borders of Latvia and from 3.80 EUR everywhere else.

Delivery restrictions

We do not deliver orders to the following countries: BRITISH INDIAN OCEAN TERRITORY, Republic of South Sudan and Sahrawi Arab Democratic Republic, France.

Shipping address data
The customer is responsible for entering and/or verifying the correct delivery address. If you later discover that there is an error in the address or you wish to change it, please contact us immediately. If the product has already been shipped and you have not informed about the inaccuracy of the address, the cost of the product will not be returned. If for any reason the package cannot be delivered and is sent back to us, we can resend it with a resending fee.

Everyone has the right to return an order up to 14 days after receiving the order. Once we have received the package back in the same condition as when we sent it, the purchase amount will be refunded within 14 days. Return shipping costs are the responsibility of the buyer.

If you intend to return the product, it must be in the same condition as when you received it, including the original packaging and all included accessories.

For more details on delivery and returns, read the Terms of Use section

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